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Gina Marcela Salinas Gutierrez, RCIC-IRB · CICC licence R712458 · Sterna Global Immigration Inc., 1925 18 Ave NE, Suite 123, Calgary, AB T2E 7T8

1. Parties

This Initial Consultation Agreement (the “Agreement”) is made between Regulated Canadian Immigration Consultant Gina Marcela Salinas Gutierrez (the “RCIC”), Licence Number R712458, of Sterna Global Immigration Inc., and the person who books the complimentary 15-minute initial consultation through a personal invitation link sent after the Sterna Global pre-assessment (the “Client”), for that consultation (the “IC”).

The RCIC is a licensee in good standing of the College of Immigration and Citizenship Consultants (the “College”) and is bound by its By-laws, Code of Professional Conduct and Regulations.

2. Purpose

The IC is a brief, general orientation. Its purpose is to understand the nature of the Client’s immigration inquiry, identify the possible pathways, and explain the next steps, including whether a full consultation or professional services are recommended. Because of its length, the IC is not a complete assessment of the Client’s case.

3. Professional fees

The IC is free of charge. Any work after the IC, such as a full consultation, the preparation of an application or representation, has professional fees that are explained in writing and must be accepted by the Client before the work begins. If the Client does not arrive on time, no extra time is added to the end of the IC. If the Client misses the appointment without cancelling in advance, another complimentary consultation will not be offered.

4. Limits of engagement

This Agreement does not engage or oblige the RCIC to any further work or representation. It covers only the IC described above, which is limited to 15 minutes. Follow-up questions and further advice require a paid consultation or a separate written retainer agreement between the Client and the RCIC.

5. Method of consultation

The IC takes place online through Google Meet, using the link in the booking confirmation, and will not exceed 15 minutes.

6. Client responsibility

The Client must provide accurate and honest information and documentation, including any negative or adverse information relevant to the advice. Failure to disclose relevant information will affect the advice given, may void this Agreement and may seriously affect the outcome of any application or the retention of any status.

7. Advice current on date of consultation

Advice is based on Canadian immigration law and policy on the date of the IC. The RCIC is not responsible for later changes in legislation or policy that may affect any subsequent application.

8. No guarantee of outcome

The RCIC will provide services to the standard of a competent licensee of the College but does not guarantee that the Client’s business, education, employment or immigration goals will be met.

9. Confidentiality and pre-assessment information

All information and documentation provided by the Client, including the answers to the pre-assessment, will be kept confidential and will not be disclosed to anyone other than the RCIC’s agents and employees without the Client’s prior consent, except as required by law. Pre-assessment answers are stored by Sterna Global Immigration Inc. in Google Workspace and used only to review the request and contact the Client.

10. No legal authority granted

This Agreement does not engage the RCIC as the Client’s Authorized Representative before Immigration, Refugees and Citizenship Canada, the Canada Border Services Agency or the Immigration and Refugee Board of Canada.

11. Governing law

This Agreement is governed by the laws in force in the Province of Alberta and the federal laws of Canada applicable therein.

12. Validity and acceptance

This Agreement takes effect when the Client books the IC through the personal invitation link and types their full name in the acceptance field of the booking form. That typed name is the Client’s acceptance and has the same effect as a signature; no separate signature is required. If the appointment is cancelled or the Client does not attend, this Agreement has no further effect. Any further engagement of the RCIC requires a separate written agreement with different terms.

13. Language

This Agreement is written in English. To read it in your language, use the site’s language selector. If there is any difference between a translation and the English version, the English version prevails.